Utility Billing Inquiry


Welcome to the Winter Haven customer inquiry and bill payment web site. The site allows you to view your account history and make credit card payments. If you have not accessed your account before, your password will be the house/building number of your mailing address.

Please contact Account Services at (863) 291-5678 if you are having problems accessing the online payment system so we may reset your account password.

If you already have had a password assigned, please enter your account number and password below to access your account information.



If you are in a payment dispute or your utility service has been disconnected, do not use this service to make a payment. Please call Payment Services at 863-291-5688.


Account Number